Troubleshooting

Login

• Hindi Ako Makapag-Sign In
• I Can't Log In

Documents

• Nabibigo o Natitigil ang Pag-upload ng Dokumento Ko
• My Document Upload Fails or Gets Stuck

OES

• My OES Score Didn't Go Up After I Did Something
• Hindi Tumaas ang OES Score Ko Kahit Gumawa Ako ng Gawa

Performance

• The App Feels Stuck on One Page
• Ang App Parang Na-stuck sa Isang Page
• The Portal Is Slow or Won't Load
• Mabagal ang Portal o Hindi Nag-lo-load

Interview Simulator

• My Camera/Microphone Isn't Working in the Interview Simulator
• Hindi Gumagana ang Camera/Microphone Ko sa Interview Simulator