Tracking Your Job Applications

Once you apply to a job, you can track its progress at any time from the My Applications page. This article explains how to find your applications and what each piece of information on the page means.

How do I find my job applications?

Sign in to the portal.
Select My Applications on the Home page.
You will see a list of every job you have applied to.

What information does each application card show?

For every application you will see:

Job title and date applied.
Current stage — for example, "Qualifying" or "Selection". See The 6 stages of your application explained.
Status — usually Active (still moving forward) or Inactive (closed for now).
Last update — the date and time of the most recent change to your application.

What do Active and Inactive statuses mean?

Active — Your application is live. The employer is still considering you, or you are waiting on a step.
Inactive — Your application has been paused or closed. This can happen if the role has been filled or if you did not meet a specific requirement. If you have questions about an Inactive application, contact the employer through the Messages tab. You may be able to apply again if a similar role is advertised in the future.

How can I keep track of my applications?

Tip: Check your Applications page regularly — especially after submitting new documents or completing a step. If anything needs your attention, you will see it here first.

Set up notifications so you do not miss updates — install the portal on your phone (see Installing the portal on your phone).
If your application has not progressed after 5 or more business days, check your Messages tab and the Tasks section for any outstanding actions required from you.
Make sure your contact details are correct so the employer can reach you.

What to do if an application is missing

If you have applied for a job but cannot see it in your Applications list, try the following:

Make sure you are signed in with the same account you used when you applied.
Check that the application was fully submitted — look for a confirmation email in your inbox.
If the application is still missing, contact support using the Help link at the bottom of the page.