What to do when there is an issue with the Balik Manggagawa OEC (BM-OEC)?

1. Go to the BM Online Portal - DMW/POEA BM Online website: https://onlineservices.dmw.gov.ph/OnlineServices/POEAOnline.aspx

2. Click e-registration and log in or register your account. 

 - Complete the required details. If your records aren't found, schedule an appointment

- Print and bring your appointment confirmation together with your valid visa, passport, return ticket, payslips, verified contract and old OEC.

3. You can also choose from the following options:

  - Go to DMW Helpdesk and click on Create a Ticket and follow the instructions 

  - Go to DMW Facebook page https://www.facebook.com/profile.php?id=100064818520605

  - Call the Manpower Registry Division. Contact No: 8722-11-46, 8722-11-81

-  Send an email to ebmrd@dmw.gov.ph